Asheville Airport Offers ADA Compliant Services 

Asheville Airport Offers ADA Compliant Services 

When you or a loved one lives with a disability, one of the most frustrating aspects is not being able to participate in the activities and opportunities that are open to others. In many cases, it is because services and facilities are not accessible. Take travel, for instance: it can be difficult to navigate an airport and fly without certain accommodations. Asheville Airport is committed to providing ADA compliant services and meeting the needs of all passengers.


The Americans with Disabilities Act (ADA) “prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and all public and private places that are open to the general public. The purpose of the law is to make sure that people with disabilities have the same rights and opportunities as everyone else.”

Asheville Airport serves over 1 million passengers annually; to ensure passengers with disabilities are accommodated:

  • All jetways are on the main level of the airport terminal. They are fully accessible. Covered boarding bridges are accessible through level-entry boarding ramps or slightly inclined ramps. All ramps meet ADA requirements.
  • The Guest Services center (located in the Baggage Claim area) is a great resource for those who have questions about ADA compliant services - and any other travel questions you might have.
  • The parking garage and hourly parking lot have the appropriate number of designated handicapped spaces. There are also van-accessible spaces available. Please display your handicap placard while parked.
  • Every restroom is handicap accessible, and a family restroom is located adjacent to Gate 3.
  • For those with mobility issues, wheelchairs are available in the terminal. It is best to contact your airline in advance to request wheelchair assistance.
  • Service animals are welcome, and the airport has a pet relief area. After passing the TSA Screening Area, an airline representative can direct you to this space. All airports are required by the DOT to offer at least one pet relief area (which is exactly that: a place where the animal can relieve itself).
  • There is a TTY phone at the Guest Services desk in Baggage Claim.
  • Trained EMTs are on staff 24/7.

Loyal Lifts wants to make sure travel is as accessible as possible: we provide comfortable and safe airport pickup and drop-off services. With an experienced professional driver and a wheelchair-accessible van, you will ride in comfort and relax before or after your flight. 

Whether you are traveling for vacation, for business, for medical appointments, etc., Loyal Lifts wants to make the process as easy and convenient as possible. We'll pick you up and drop you off at the airport in style!