When health challenges require frequent medical appointments, the quality of your transportation can significantly impact your overall experience and well-being. Loyal Lifts provides luxury medical transportation throughout Asheville and surrounding communities, ensuring that your journey to healthcare appointments is characterized by comfort, dignity, and peace of mind.

Our comfortable medical transport service was founded on a deep understanding of the challenges patients face. Owner Keith Wells created Loyal Lifts after his own health journey, which included recovery from a mini-stroke, throat cancer, and colon cancer. This personal experience informs our commitment to providing a premium patient transport experience that treats every client with the utmost respect and care.

Luxury Medical Transportation Designed for Patient Comfort

Loyal Lifts specializes in private medical transportation that prioritizes your comfort and dignity throughout the entire experience. Our service goes beyond basic transportation to create an environment where your needs are anticipated and met with professionalism and compassion.

A True Door-to-Door Experience

Unlike standard transportation services that provide only curbside pickup, our door to door medical transport includes:

• Assistance from inside your home to our vehicle
• Support navigating entryways, hallways, and other potential barriers
• Help with personal items, medical equipment, or mobility aids
• Assistance from our vehicle into your medical facility
• Support finding the correct office or department within larger medical complexes

This comprehensive approach ensures that your entire journey is smooth and stress-free, allowing you to focus on your health rather than logistical challenges.

Premium Vehicle Features

Our climate controlled transport vehicles are specifically designed to provide exceptional comfort:

1. Spacious, clean interiors - Ample room to accommodate mobility aids and medical equipment
2. Forward-facing wheelchair positioning - For those using wheelchairs, a more natural and dignified travel experience
3. Premium seating - Comfortable, supportive seating with appropriate restraints for safety
4. Temperature control - Individually regulated climate control for year-round comfort
5. Smooth suspension system - Minimizing discomfort on Asheville's varied terrain
6. Sunroof - Natural light creates a more pleasant environment

Professional Drivers Trained in Medical Transport

Our executive medical shuttle service is provided by drivers who understand the unique needs of patients traveling to medical appointments. Each driver:

• Receives specialized training in patient assistance
• Maintains certification in basic first aid
• Understands the importance of punctuality for medical appointments
• Respects patient privacy and confidentiality
• Prioritizes smooth, comfortable driving techniques

Medical Appointment Transportation for Various Needs

Our comfortable wheelchair transport service accommodates a wide range of medical transportation needs throughout the Asheville area.

Types of Medical Appointments We Serve

Our premium medical shuttle provides transportation for:

• Routine check-ups and preventive care - Primary care visits, specialist consultations, and wellness appointments
• Diagnostic procedures - Laboratory work, imaging studies, and specialized testing
• Therapy and rehabilitation - Physical therapy, occupational therapy, and other rehabilitation services
• Outpatient treatments - Chemotherapy, radiation, dialysis, and other ongoing treatments
• Surgical procedures - Pre-operative appointments and post-operative follow-up visits

Healthcare Facilities We Serve

Our personalized medical transport provides service to healthcare locations throughout Asheville and surrounding areas, including:

1. Mission Hospital and affiliated clinics
2. Digestive Health Partners (formerly Asheville Gastroenterology Associates)
3. Asheville Specialty Hospital
4. Charles George VA Medical Center
5. Various private medical practices throughout Buncombe County

Special Medical Transport Situations

Our professional medical transport is equipped to handle special circumstances, including:

• Post-procedure transportation - Safe, comfortable return home after outpatient procedures
• Early morning appointments - Reliable service for early diagnostic procedures
• Multiple appointment coordination - Assistance with sequential appointments at different facilities
• Recurring appointment schedules - Regular transportation for ongoing treatment regimens
• Urgent care visits - Prompt service for non-emergency but time-sensitive care

The Loyal Lifts Difference in Medical Transportation

What sets our luxury medical van service apart from standard transportation options in Asheville? Our commitment to creating a premium patient transport experience that addresses both physical comfort and emotional well-being.

Comfort-Focused Approach

Our comfortable medical transport emphasizes:

• Reduced stress - A calm, supportive environment minimizes the anxiety often associated with medical appointments
• Physical comfort - Attention to temperature, seating position, and ride smoothness
• Privacy - Discrete service without drawing unwanted attention
• Consistency - The same driver whenever possible to build familiarity and trust
• Flexibility - Understanding that medical appointments may run longer than expected

Benefits of Private Medical Transportation

Choosing our private medical shuttle provides significant advantages:

1. Reduced appointment fatigue - Comfortable transportation minimizes the exhaustion often experienced after medical visits
2. Improved appointment adherence - Reliable transportation increases the likelihood of keeping important medical appointments
3. Enhanced focus on health - Eliminating transportation stress allows you to concentrate on your healthcare needs
4. Preservation of independence - Maintaining control over your schedule and transportation without relying on family or friends
5. Dignity in healthcare journeys - Professional service that respects your privacy and personal boundaries

Specialized Medical Transportation Services

Our executive medical shuttle offers specialized services designed to meet specific healthcare transportation needs.

Non-Emergency Medical Appointment Transportation

For regular medical visits, our door to door medical transport provides:

• Schedule coordination - Working with your appointment calendar to ensure timely arrivals
• Waiting service - Options for our driver to wait during appointments or return at a designated time
• Assistance with medical paperwork or items - Help carrying medical documents or prescriptions
• Communication with medical staff - When authorized, coordination with healthcare providers about transportation needs
• Follow-up appointment scheduling - Assistance arranging transportation for future visits

Post-Procedure Transportation

After medical procedures, our luxury medical transportation offers:

1. Careful attention to comfort - Extra cushioning, position adjustments, or other accommodations
2. Temperature regulation - Maintaining ideal climate conditions for recovery
3. Gentle driving techniques - Extra care on bumpy roads or when making turns
4. Coordination with discharge staff - Ensuring all post-procedure instructions are understood
5. Home arrival assistance - Help getting settled safely at home after procedures

Ongoing Treatment Transportation

For patients requiring regular treatments like dialysis or chemotherapy, our premium patient transport provides:

• Consistent scheduling - Reliable service for recurring appointment needs
• Familiar drivers - The same driver whenever possible to build rapport and understanding
• Customized comfort measures - Personalized accommodations based on treatment side effects
• Flexible return timing - Understanding that treatment duration may vary
• Driver awareness of treatment effects - Sensitivity to how patients may feel post-treatment

Service Areas for Medical Transportation

Our comfortable medical transport serves patients throughout Asheville and surrounding communities.

Asheville Medical Transportation

We provide premium medical shuttle service throughout Asheville, including:

• North Asheville - Serving Merrimon Avenue medical offices and surrounding neighborhoods
• South Asheville - Transportation to medical facilities along Hendersonville Road and Biltmore Park
• West Asheville - Service to healthcare providers in the Haywood Road area
• East Asheville - Access to medical offices in the Tunnel Road corridor
• Downtown Asheville - Transportation to centrally located healthcare facilities

Surrounding Communities

Our private medical transportation extends to communities throughout Buncombe County:

1. Black Mountain - Medical appointment transportation for eastern Buncombe County residents
2. Weaverville - Serving northern Buncombe County patients
3. Candler - Transportation for western Buncombe County appointments
4. Arden/Fletcher - Service to southern Buncombe County medical facilities
5. Fairview - Transportation options for southeastern Buncombe County residents

Booking Your Comfortable Medical Transportation

Arranging our professional medical transport is straightforward and convenient.

Scheduling Options

You can book our comfortable medical transport through:

• Phone - Call 828-674-6471 to speak directly with our scheduling team
• Online - Complete our contact form
• Medical facility - Some partnered healthcare providers can arrange transportation on your behalf

What to Expect When Booking

When scheduling our luxury medical van service, we'll discuss:

1. Appointment details - Date, time, location, and expected duration
2. Special needs - Mobility aids, assistance requirements, or comfort preferences
3. Pick-up logistics - Specific pick-up location and any access information we should know
4. Return arrangements - Whether you need us to wait or return at a specific time
5. Payment information - Service fees and payment methods

Advance Booking Recommendations

For the best experience with our executive medical shuttle, we recommend:

• Routine appointments - Book 24-48 hours in advance when possible
• Recurring appointments - Schedule multiple appointments at once for consistent time slots
• Special procedures - Book 3-5 days ahead for appointments requiring extra assistance
• Early morning appointments - Confirm the day before to ensure smooth early departure

Pricing and Payment Information

Our premium patient transport is competitively priced with a transparent fee structure.

Current Rate Information

Our comfortable medical transport rates can be found on our contact page.

Payment Options

Our personalized medical transport accepts:

1. All major credit cards
2. Personal checks
3. Cash (please note drivers cannot provide change)

Cancelation Policy

Please note our cancellation policy:

• Rides must be canceled with more than 24 hours notice, or the service fee will be charged
• For rides quoted over $100 canceled with less than 24 hours notice, 50% of the quote will be charged
• No-shows will be charged the full run fee

Client Testimonials

Our clients' experiences highlight the quality of our comfortable medical transport:

Tim C. shares: "A big shout out-you provide first classes services. Candace squared away my arrival time for medical treatment, Keith took care of the shuttle. Great communicators - you'll know what is going to happen, no surprises. You reduced my stress. Thanks."

Joe M. relates: "The service offered by Keith and Candace from Loyal Lifts is exemplary. My cousin's husband, David, is currently using a motorized wheelchair due to the effects of a neurological illness. Previously, when David left his house, he had to use a transport chair which made him completely dependent on others. He is a creative artist with a sharp mind and was frustrated by that loss of freedom."

Charles D. notes: "It was a great pleasure to meet Keith. He met me with a big smile and went above and beyond to make sure I was comfortable during my trip. Also very beautiful van. I would highly recommend Keith and Loyal Lifts for all of your transportation needs."

Read these and more reviews on our website.

Frequently Asked Questions 

1. What makes Loyal Lifts different from other medical transportation services?

Loyal Lifts provides true door-to-door service with premium features designed for comfort and dignity. Our luxury medical van includes climate control, comfortable seating, forward-facing wheelchair positioning, and a sunroof for natural light. Our drivers are specially trained to assist medical patients and understand the unique needs associated with healthcare appointments. We also offer waiting service during appointments, so you don't have to arrange separate pickup.

2. Can someone accompany me to my medical appointment?

Yes, our comfortable medical transport can accommodate a family member or caregiver to accompany you to your appointment. Please mention additional passengers when booking so we can ensure appropriate seating arrangements.

3. Do you provide transportation for patients with special medical equipment?

Yes, our premium patient transport is equipped to safely accommodate various medical equipment, including oxygen tanks, portable monitors, and specialized wheelchairs. Please inform us of any special equipment when booking so we can prepare accordingly.

4. How do I know if my medical facility is in your service area?

We serve all of Buncombe County and select surrounding areas. If you're unsure whether your medical facility is within our service area, please call us at 828-674-6471, and we'll be happy to check for you.

5. Is your medical transportation service covered by insurance?

While some Medicare Advantage plans and long-term care insurance policies may cover medical transportation, coverage varies significantly. We recommend checking with your insurance provider regarding coverage for non-emergency medical transportation. We're happy to provide detailed receipts for submission to insurance when applicable.

Schedule Your Transportation Today

Experience the difference that premium patient transport can make in your healthcare journey. Our professional medical transport service in Asheville combines convenience with comfort, ensuring that transportation to medical appointments enhances rather than detracts from your overall care experience.

To book your comfortable medical transport or learn more about our services, contact Loyal Lifts today at 828-674-6471 or visit our contact page.