skip to main content

Please read our Rider Guidelines for Health and Safety

**Rides must be canceled with more than 24 hours notice or the service fee will be charged. If a ride is quoted over $100 and is canceled with less than 24 hours, 50% of the quote will be charged.**


 

Mobility Transportation in the Asheville area

When mobility challenges arise, finding reliable transportation services in your immediate area becomes essential. Loyal Lifts provides comprehensive accessible transportation services throughout Western North Carolina, delivering dignified, comfortable, and dependable mobility solutions for those with transportation needs. As a locally-owned and operated service, we understand the unique transportation challenges faced by residents in Asheville, Buncombe County, and surrounding communities.

Our specialized mobility transportation services are designed with your comfort and dignity in mind. Whether you need assistance getting to medical appointments, shopping trips, social gatherings, or special events, our nearby wheelchair service ensures you can maintain your independence and quality of life without transportation barriers.

Why Choose Loyal Lifts for Your Local Mobility Needs

At Loyal Lifts, we're more than just an accessible transportation service—we're your neighbors committed to enhancing mobility freedom in our community. Our founder Keith Wells established Loyal Lifts after experiencing his own health challenges, creating a service that truly understands the importance of dignified, reliable transportation.

Our Commitment to Excellence

What sets our local mobility transport apart:

  • Door-to-door service that goes beyond curbside pickup
  • Professionally trained drivers who understand mobility challenges
  • Premium insurance coverage allowing for comprehensive assistance
  • Luxurious, comfortable vehicles that arrive without drawing attention
  • Consistent driver assignment for personalized service
  • Punctuality and reliability you can count on

Our nearby accessible service prioritizes your comfort, independence, and dignity. We understand that transportation isn't just about getting from point A to point B—it's about maintaining your freedom to participate fully in life's important moments.

Comprehensive Mobility Services in Your Area

Our Asheville area service covers a wide range of transportation needs, ensuring that no matter your destination, you'll arrive comfortably and on time.

Medical Transportation

Access to healthcare is essential, and our nearby medical transportation services ensure you never miss important appointments:

  1. Transportation to doctor's appointments and medical facilities
  2. Regular appointment scheduling for ongoing treatment plans
  3. Post-procedure transportation with careful attention to comfort
  4. Pharmacy trips for medication pickup
  5. Medical equipment transport assistance

We're proud to be an authorized transportation service for DHP Digestive Health Partners (formerly Asheville Gastroenterology Associates), demonstrating our commitment to providing reliable medical transportation in Buncombe County.

Personal and Social Transportation

Maintaining social connections and independence is vital. Our regional mobility service helps you stay active and engaged:

  • Shopping trips to grocery stores and retail centers
  • Social gatherings with friends and family
  • Religious services and community events
  • Restaurant outings and entertainment venues
  • Sightseeing and recreational activities

Special Event Transportation

Life's important moments shouldn't be missed due to mobility challenges. Our local accessible vehicles are available for:

  • Wedding transportation
  • Family reunions
  • Holiday gatherings
  • Birthday celebrations
  • Funeral services

Areas We Serve: Comprehensive Western NC Transport

Our mobility transportation services extend throughout the greater Asheville region, ensuring accessible transportation is always near you.

Buncombe County Coverage

As a locally-owned company based in Buncombe County, we provide extensive coverage throughout:

  • Asheville
  • Black Mountain
  • Weaverville
  • Woodfin
  • Candler
  • Leicester
  • Fairview
  • Swannanoa
  • Arden
  • Fletcher

Expanded Service Area

Our commitment to regional accessibility extends to surrounding areas:

  1. Henderson County, including Hendersonville
  2. Madison County
  3. Haywood County, including Waynesville and Canton
  4. Transylvania County
  5. Parts of McDowell and Rutherford Counties

For specific information about service availability in your exact location, please contact us directly. We strive to accommodate transportation needs throughout Western North Carolina whenever possible.

Our Vehicles: Comfortable, Accessible Local Transport

Our fleet of accessible vehicles is specifically designed to provide maximum comfort and dignity during transport. We've invested in quality equipment to ensure your transportation experience is exceptional.

Vehicle Features

Our local accessible vehicles include these premium features:

  • Wheelchair accessibility with proper securing systems
  • Climate control for year-round comfort
  • Heated front seats for added comfort in colder months
  • Sunroof allowing natural light and scenic views
  • Clean, well-maintained interiors
  • Spacious seating with room for mobility devices
  • Forward-facing passenger orientation for better views and communication

Unlike typical medical transport or taxi services, our vehicles arrive without loud backup beepers or prominent disability logos that draw unwanted attention. We prioritize your dignity with vehicles that provide luxury and comfort without unnecessary visibility.

Customized Transportation Experience

Every client has unique needs and preferences. Our nearby wheelchair service is customized to provide exactly the support you require.

Personalized Assistance

Our commitment to personalized service includes:

  • Assistance from your door, not just curbside pickup
  • Help with packages, groceries, or personal items
  • Wheelchair assistance when needed (available upon request)
  • Consistent drivers who understand your specific needs
  • Flexible scheduling to accommodate your preferences

Premium Insurance Coverage

Loyal Lifts carries comprehensive premium insurance that allows us to provide a level of service beyond standard transportation options:

  1. Ability to pick up residents directly from their rooms in retirement communities
  2. Permission to assist passengers from hospital rooms
  3. Comprehensive door-to-door assistance rather than curbside-only service
  4. Transport of necessary medical equipment
  5. Full coverage for passenger safety throughout the entire journey

How Our Local Mobility Transport Works

Booking transportation with Loyal Lifts is straightforward and designed with your convenience in mind.

Simple Booking Process

Our easy booking process:

  • Call us at 828-674-6471 to schedule your transportation
  • Provide details about your pickup location and destination
  • Inform us about any special requirements or mobility devices
  • Receive confirmation of your scheduled pickup
  • Expect a courtesy call before your appointment

Transparent Pricing

Our pricing structure is clear and straightforward:

  • Base fee to show up (within Buncombe County): $40
  • Fee per mile: $2.50
  • Wait fee (per 30 minutes): $15

We offer a 15% discount off the service fee for first-time riders. For transportation outside Buncombe County or for regular recurring rides, please contact us for special pricing options.

Payment Options

We accept various payment methods for your convenience:

  1. All major credit cards
  2. Personal checks
  3. Cash (please note drivers cannot provide change)

Specialized Services for Specific Community Needs

Our mobility transportation near me extends to specialized services designed for specific community needs in Western North Carolina.

Retirement Community Transportation

We proudly serve residents in continuing care retirement centers:

  • Door-to-room service for retirement community residents
  • Transportation to and from medical appointments
  • Personal outings for shopping and dining
  • Special event attendance
  • Return transportation from hospital stays

We offer special rates for recurring, scheduled rides and are an authorized transportation service for Deerfield Retirement Community.

Medical Office Transportation

Our partnership with medical practices includes:

  • Coordinated scheduling with medical office staff
  • Patient pickup and delivery services
  • Return transportation following appointments
  • Reliable service for practices requiring dependable patient transportation

Hotel and Tourism Transportation

For visitors to our beautiful region who require accessible transportation:

  • Airport pickups and drop-offs at Asheville Regional Airport
  • Hotel shuttles throughout the Asheville area
  • Transportation to tourist attractions and sites
  • Shopping and dining excursions
  • Day trips to regional destinations

As an authorized transportation service for Grove Park Inn and other area hotels, we provide reliable mobility options for visitors to our region who need accessible transportation.

Benefits of Choosing Local, Specialized Transport

Choosing a local mobility service like Loyal Lifts offers significant advantages over generic transportation options.

Community Knowledge and Understanding

As local residents of Western North Carolina, our benefits include:

  • Intimate knowledge of local routes and traffic patterns
  • Familiarity with local medical facilities and their layouts
  • Understanding of regional weather challenges
  • Connections within the community
  • Commitment to serving our neighbors with excellence

Personalized Care

Working with a nearby accessible service means:

  1. Recognition of your individual needs and preferences
  2. Consistent service from familiar faces
  3. Ability to build relationships and trust
  4. Customized assistance specific to your requirements
  5. Flexibility to accommodate special requests

Frequently Asked Questions About Our Mobility Transportation

What areas do you serve with your mobility transportation?

Our primary service area is Buncombe County, including Asheville, Black Mountain, Weaverville, and surrounding communities. We also provide service to neighboring counties in Western NC, including Henderson, Madison, Haywood, and parts of McDowell and Rutherford Counties. For specific service availability in your area, please contact us directly.

How far in advance should I schedule transportation?

We recommend scheduling routine transportation at least 48 hours in advance to ensure availability. For medical appointments or special events, booking 1-2 weeks ahead is advisable. However, we understand that transportation needs sometimes arise unexpectedly, and we will accommodate last-minute requests whenever possible.

Do you provide assistance beyond the vehicle?

Yes, unlike many transportation services that only offer curbside pickup, Loyal Lifts provides comprehensive door-to-door assistance. Our premium insurance coverage allows us to assist you from your door, help with packages or personal items, and ensure you arrive safely at your exact destination—not just the building entrance.

What types of mobility devices can you accommodate?

Our vehicles can accommodate standard wheelchairs, transport chairs, walkers, and other mobility devices. We can provide a wheelchair upon request (please note that we do not carry wheelchairs on every ride). If you have specific equipment needs, please discuss them when scheduling your transportation so we can ensure proper accommodation.

What makes Loyal Lifts different from standard taxi services?

Loyal Lifts specializes exclusively in accessible transportation with a focus on dignity, comfort, and personalized service. Our drivers are trained specifically to assist those with mobility challenges, our vehicles are designed for accessibility and comfort, and we provide door-to-door assistance rather than curbside-only service. We also offer consistent drivers who become familiar with your specific needs.

Plan Your Local Transportation Today

Maintaining your independence shouldn't be limited by transportation challenges. With Loyal Lifts' comprehensive mobility transportation services near you, reliable, dignified transportation is just a phone call away. Our commitment to exceptional service, combined with our deep understanding of the Western NC region and the unique needs of our clients, makes us the premier choice for accessible transportation in Asheville and surrounding areas.

Whether you need regular medical transportation, occasional personal outings, or special event access, our team is ready to provide the quality service you deserve. Experience the difference that specialized, local mobility transport can make in your daily life.

Contact us today to discuss your transportation needs or to schedule your next ride. Let our professionals help you care for your loved ones and make them mobile again. Our transportation is reliable, safe, and readily available.