Loyal Lifts provides premium wheelchair accessible transportation throughout Asheville and surrounding communities in Western North Carolina. Our specially equipped vehicles and professional drivers ensure comfortable, dignified transportation for individuals with mobility challenges. We're committed to helping our clients maintain their independence and quality of life through reliable, compassionate service.

Our Wheelchair Accessible Transportation Services

At Loyal Lifts, we understand that mobility challenges shouldn't limit your ability to participate fully in life. Our wheelchair accessible transportation service is designed to meet a variety of needs for residents and visitors throughout the Asheville area.

Comprehensive Transportation Solutions

Our wheelchair lift transportation services include:

• Airport transportation - Reliable pickup and drop-off at Asheville Regional Airport
• Medical appointment transportation - Timely service to healthcare facilities throughout Buncombe County
• Special event transportation - Comfortable travel for weddings, family gatherings, and other important occasions
• Hotel and tourism shuttle service - Convenient transportation to Asheville's many attractions
• Personal errand assistance - Support for shopping, dining, and daily activities

Service Areas

Our wheelchair van service proudly serves:

1. Asheville (all neighborhoods)
2. Black Mountain
3. Weaverville
4. Candler
5. Leicester
6. Arden
7. Fletcher
8. Fairview
9. Surrounding communities in Buncombe County
10. Select areas in neighboring counties (please call for availability)

The Loyal Lifts Difference in Wheelchair Transportation

What sets our wheelchair accessible transportation apart from other options in Asheville? Our commitment to providing a service that prioritizes both physical comfort and personal dignity.

Premium Door-to-Door Service

Unlike many transportation providers that offer only "curb-to-curb" service, Loyal Lifts provides true door-to-door assistance. Our mobility assistance transport includes:

• Assistance from your door to our vehicle
• Secure and comfortable boarding using our wheelchair lift equipment
• Professional securing of your wheelchair in our vehicle
• Climate-controlled, comfortable travel environment
• Assistance from our vehicle to your destination's entrance

Our drivers are trained to provide attentive, respectful service throughout your journey.

ADA Compliant Transportation with Comfort in Mind

Our wheelchair friendly transport vehicles are fully ADA compliant while offering amenities that make your travel experience exceptional:

• Spacious interiors with forward-facing wheelchair positioning
• High-quality wheelchair lift equipped vehicles
• Premium secure wheelchair transport systems
• Climate control for year-round comfort
• Privacy glass for a dignified travel experience
• Smooth suspension for a comfortable ride

Trained, Professional Drivers

Every Loyal Lifts driver is specially trained in:

1. Safe operation of wheelchair lift equipment
2. Proper wheelchair secure transport techniques
3. Courteous, dignified customer service
4. Safe driving practices specific to passengers with mobility challenges
5. Emergency procedures and basic first aid

Our Specialized Wheelchair Accessible Vehicles

The foundation of our wheelchair accessible transportation service is our fleet of specially equipped vehicles designed to provide safe, comfortable transport for individuals using wheelchairs.

Vehicle Features and Specifications

Our accessible vehicle service includes:

• Side-entry wheelchair lift - Allows easy, dignified boarding without drawing attention
• Forward-facing wheelchair position - Provides a more natural, comfortable travel experience
• Q'Straint securements - Industry-leading wheelchair secure transport system
• Flexible seating - Accommodates additional passengers traveling with the wheelchair user
• Ample headroom - Comfortable environment for taller passengers
• Sunroof - Natural light creates a more pleasant travel experience

Vehicle Maintenance and Safety

Our mobility van service maintains the highest standards of vehicle safety and cleanliness:

1. Regular comprehensive maintenance by certified technicians
2. Daily inspection of all wheelchair lift equipment and securement systems
3. Thorough cleaning and sanitizing between passengers
4. Periodic safety certifications exceeding ADA transportation requirements
5. Backup systems for essential vehicle functions

Transportation for Various Needs

Our wheelchair accessible transport is suitable for a wide range of needs and circumstances.

Medical Appointment Transportation

Reliable transportation to medical appointments is essential for maintaining health and wellness. Our wheelchair lift transportation ensures you arrive:

• On time for scheduled appointments
• With minimal stress and maximum comfort
• With assistance into the medical facility if needed
• With the option for our driver to wait or return for pickup

Special Event Transportation

Life's meaningful moments should be accessible to everyone. Our wheelchair van service helps you attend:

• Family celebrations and gatherings
• Weddings and funerals
• Cultural events and performances
• Holiday celebrations
• Community activities

Tourism and Recreation

Asheville's beautiful attractions should be accessible to all visitors. Our mobility assistance transport serves:

• The Biltmore Estate
• Downtown Asheville shopping and dining
• Blue Ridge Parkway scenic destinations
• Local breweries and entertainment venues
• Cultural and historical sites

Daily Living Support

Maintaining independence in daily activities is important. Our accessible transportation service assists with:

1. Grocery shopping trips
2. Banking and personal business
3. Salon and personal care appointments
4. Restaurant dining
5. Social visits with friends and family

Who Benefits from Our Wheelchair Accessible Transportation?

Our wheelchair friendly transport serves diverse clients throughout the Asheville area.

Individual Clients

We provide service to:

• Permanent wheelchair users
• Individuals with temporary mobility limitations
• Seniors with mobility challenges
• Individuals recovering from surgery or injury
• Visitors to Asheville who use wheelchairs

Facility Partnerships

Loyal Lifts is an authorized transportation provider for:

• Deerfield Retirement Community
• Digestive Health Partners (formerly Asheville Gastroenterology Associates)
• The Omni Grove Park Inn and other area hotels
• Various medical practices throughout Buncombe County

Special Arrangements

We also provide:

• Regular scheduled transportation for ongoing needs
• One-time service for special events
• Group transportation for accessible outings
• Tourist packages for visitors with mobility needs

Booking Your Wheelchair Accessible Transportation

Arranging for our ADA compliant transportation is simple and convenient.

Scheduling Options

You can book our wheelchair van service through:

• Phone: 828-674-6471
• Online contact form at loyallifts.com/contact
• Through partner facilities (for residents of affiliated communities)

What to Expect When Booking

When you contact us, we'll discuss:

1. Your specific transportation needs and preferences
2. Pick-up and drop-off locations and times
3. Any special assistance requirements
4. Wheelchair type and specifications (to ensure proper accommodation)
5. Payment arrangements

Advance Booking Recommendations

For the best service experience, we recommend booking:

• At least 24-48 hours in advance for standard appointments
• 1-2 weeks ahead for special events
• As early as possible for holiday travel
• Regularly scheduled slots for recurring appointments

Our Commitment to Service Excellence

At Loyal Lifts, our wheelchair accessible transportation service is more than just a ride—it's a commitment to enhancing your quality of life through mobility.

Founded on Personal Experience

Loyal Lifts was founded by Keith Wells after his own health challenges gave him firsthand experience with mobility limitations. This personal connection to our mission ensures we understand the importance of:

• Maintaining dignity during transportation
• Providing reliable, on-time service
• Offering a comfortable, stress-free experience
• Creating genuine human connections

Premium Insurance Coverage

Loyal Lifts carries premium insurance coverage that allows us to provide a higher level of service:

• Ability to assist clients from inside their residences
• Coverage for transporting clients from hospital rooms
• Comprehensive liability protection
• Full compliance with commercial transportation requirements

Testimonials from Our Clients

Our clients' experiences speak to the quality of our wheelchair accessible transport:

Tim C. shares: "A big shout out-you provide first classes services. Candace squared away my arrival time for medical treatment, Keith took care of the shuttle. Great communicators - you'll know what is going to happen, no surprises. You reduced my stress. Thanks."

Joe M. relates: "The joys of Independence! The service offered by Keith and Candace from Loyal Lifts is exemplary. My cousin's husband, David, is currently using a motorized wheelchair due to the effects of a neurological illness. Previously, when David left his house, he had to use a transport chair which made him completely dependent on others. He is a creative artist with a sharp mind and was frustrated by that loss of freedom."

Charles D. notes: "It was a great pleasure to meet Keith. He met me with a big smile and went above and beyond to make sure I was comfortable during my trip. Also very beautiful van. I would highly recommend Keith and Loyal Lifts for all of your transportation needs."

Read these and more reviews on our website.

Pricing and Payment Information

Our wheelchair lift transportation is competitively priced with transparent fee structures.

Fee Structure

Our current rates can be found on our contact page.

Payment Options

We accept:

1. All major credit cards
2. Personal checks
3. Cash (please note drivers cannot provide change)

Cancellation Policy

Please note our cancellation policy:

• Rides must be canceled with more than 24 hours notice, or the service fee will be charged
• For rides quoted over $100 canceled with less than 24 hours notice, 50% of the quote will be charged
• No-shows will be charged the full run fee

Frequently Asked Questions 

1. What makes Loyal Lifts different from other wheelchair transportation services in Asheville?

Loyal Lifts provides true door-to-door service, not just curb-to-curb. Our premium insurance coverage allows us to assist clients from inside their homes to inside their destinations. We also offer forward-facing wheelchair positioning for a more dignified, comfortable experience, and our drivers are specially trained in both technical skills and compassionate customer service.

2. How far in advance should I book wheelchair accessible transportation?

For regular appointments, we recommend booking at least 24-48 hours in advance. For special events or busy seasons, 1-2 weeks notice is preferred. For regular, recurring transportation needs, please call to discuss scheduling options for reserved time slots.

3. Can family members or caregivers ride along?

Yes, our vehicles can accommodate the wheelchair user plus additional passengers. Please mention additional riders when booking so we can ensure appropriate seating arrangements.

4. Do you provide transportation outside of Asheville?

Yes, we serve all of Buncombe County and select areas in neighboring counties. For locations outside Buncombe County, please call for availability and pricing.

5. Is your wheelchair accessible transportation available on weekends?

Yes, weekend service is available for an additional fee, subject to availability. Please call to inquire about specific weekend timing and rates.

Start Your Journey with Loyal Lifts Today

Experience the difference that professional, caring wheelchair accessible transportation can make in your life or the life of your loved one. Our wheelchair van service in Asheville provides more than just transportation—we offer independence, dignity, and peace of mind.

To schedule your wheelchair accessible transportation or learn more about our services, contact Loyal Lifts today through our website or at 828-674-6471.