Living with mobility challenges shouldn't limit your ability to participate fully in life. At Loyal Lifts we offer reliable, dignified transportation for wheelchair users and individuals with mobility limitations. Our wheelchair mobility services in Asheville provide a gateway to maintaining your lifestyle, attending important medical appointments, enjoying social gatherings, and participating in all that our beautiful region has to offer. With our specialized mobility assistance in Asheville, you can travel with confidence and comfort.

Premium Wheelchair Transportation in Asheville and Beyond 

Loyal Lifts provides wheelchair transportation throughout Buncombe County and surrounding areas. Our service stands apart through our commitment to true door-to-door assistance, luxury vehicles designed with your comfort in mind, and drivers who understand the unique needs of individuals with mobility challenges.

The Loyal Lifts Difference:

• True Door-to-Door Service: Unlike standard transportation options that only provide sidewalk pickup and drop-off, our drivers assist you from inside your location to your final destination, helping navigate hallways, doorways, and other barriers.
• Forward-Facing Wheelchair Positioning: Our wheelchair transport service features vehicles specifically designed so wheelchair users face forward during transit, providing a more natural, comfortable, and dignified travel experience.
• Premium Vehicle Features: Experience transportation in our luxury vehicles equipped with climate control, comfortable seating, and ample space for mobility equipment and personal items.
• Personalized Service: We understand that each client has unique needs, which is why we take the time to learn your specific requirements and preferences for consistent, reliable service.
• Experienced, Compassionate Drivers: Our team is trained specifically in assisting individuals with mobility challenges, ensuring safe, respectful service every time.

Comprehensive Mobility Solutions for Every Need

Our wheelchair mobility services extend beyond basic transportation to provide holistic mobility solutions for individuals throughout Asheville and Western North Carolina. Whether you need recurring medical transportation, assistance with shopping and errands, or transportation for special events, Loyal Lifts has you covered.

Medical Appointment Transportation

Regular medical appointments are essential for maintaining health and wellness, but transportation challenges shouldn't stand in your way. Our medical appointment transportation provides:

1. Reliable scheduling for recurring appointments
2. Assistance navigating complex medical facilities
3. Comfortable transportation during potentially stressful times
4. Flexible timing to accommodate appointment variations
5. Space for any necessary medical equipment or assistive devices

We partner with numerous medical facilities throughout Asheville, including Digestive Health Partners (formerly known as Asheville Gastroenterology Associates), to provide seamless transportation services for their patients.

Personal Transportation Services

Maintaining your independence and participating in daily activities is crucial for quality of life. Our personal transportation supports:

• Grocery and personal shopping trips
• Social gatherings with friends and family
• Restaurant outings and dining experiences
• Community events and activities
• Religious services and spiritual gatherings
• Errands and personal appointments

Our wheelchair travel assistance means you never have to miss out on important life events or daily activities due to transportation concerns.

Special Event Transportation

Life's meaningful moments deserve to be celebrated, regardless of mobility challenges. Our special event transportation includes:

• Wedding transportation
• Family gatherings and reunions
• Holiday celebrations
• Funeral and memorial services
• Anniversary celebrations
• Birthday parties and special occasions

Our accessible mobility options ensure you can participate fully in life's important moments with dignity and comfort.

Hotel and Airport Transportation

Visiting Asheville or need transportation for traveling guests? Our hotel and airport wheelchair transportation provides:

• Airport pickup and drop-off at Asheville Regional Airport
• Hotel transportation throughout Asheville
• Transportation to tourist destinations and attractions
• Day trip options to regional destinations
• Sightseeing and shopping excursions

We are an authorized transportation service for Grove Park Inn and other area hotels, ensuring visitors to our beautiful region can explore with ease, regardless of mobility challenges.

Superior Vehicle Features for Optimal Mobility Support

At Loyal Lifts, we've invested in vehicles specifically designed to provide the highest level of comfort, safety, and dignity for wheelchair users and individuals with mobility challenges. Our mobility van service features:

Safety-First Design

Your safety is our top priority, which is why our vehicles include:

• Advanced wheelchair secure systems that exceed industry standards
• Premium restraint systems for maximum stability during transit
• Low-incline ramps for smooth, safe entry and exit
• Ample interior space to prevent feelings of confinement
• Professional drivers trained in safe mobility assistance techniques

Comfort-Focused Features

Long-distance travel or even short trips can be uncomfortable for individuals with mobility challenges. Our vehicles address these concerns with:

• Climate control systems for year-round comfort
• Smooth suspension systems to minimize road impact
• Forward-facing wheelchair positioning for natural views and reduced motion sickness
• Adequate headroom and personal space
• Sunroof for natural light and airflow when desired

Discreet, Dignified Transportation

We believe transportation should enhance your independence, not draw unwanted attention. Our accessible vehicle options provide:

• Clean, luxury vehicles without obvious "disability" markings
• Professional, unmarked appearance that blends with standard transportation
• Privacy features including tinted windows
• Quiet operation without disruptive wheelchair lift noises
• Professional drivers who respect your privacy and dignity

Our Commitment to Exceptional Wheelchair Mobility Services

What truly sets Loyal Lifts apart is our unwavering commitment to providing exceptional service to every client. This commitment is reflected in every aspect of our operation:

Personalized Service Approach

We recognize that mobility challenges vary significantly from person to person. Our personalized approach includes:

• Initial consultation to understand your specific needs
• Consistent drivers who become familiar with your preferences
• Accommodation of special requests whenever possible
• Flexibility to adapt to changing mobility requirements
• Regular check-ins to ensure service satisfaction

Premium Insurance Coverage

Loyal Lifts carries comprehensive insurance coverage that allows us to provide true door-to-door service. This means:

• We can assist you inside your home
• We can help you navigate hallways and corridors
• We can transport you directly to your destination, not just the entrance
• We're covered to assist with personal belongings and mobility equipment
• You have peace of mind knowing you're fully protected throughout your journey

Local Expertise

As long-time residents of Buncombe County, we bring intimate knowledge of Asheville and surrounding areas to our service:

• Familiarity with local medical facilities and their layouts
• Knowledge of accessible venues and destinations
• Understanding of local traffic patterns and alternative routes
• Awareness of seasonal considerations unique to Western North Carolina
• Connections with local businesses and service providers

Service Areas for Wheelchair Mobility Services

Loyal Lifts provides comprehensive mobility support services throughout Asheville and surrounding communities:

Buncombe County Communities Served:

• Asheville (North, South, East, West, and Downtown)
• Black Mountain
• Weaverville
• Woodfin
• Candler
• Fairview
• Leicester
• Swannanoa
• Biltmore Forest
• Montreat

Surrounding Areas (Additional Fees May Apply):

• Henderson County (including Hendersonville and Fletcher)
• Madison County
• Haywood County (including Waynesville and Canton)
• Transylvania County
• Rutherford County
• McDowell County

Who Benefits from Our Wheelchair Transportation Services

Our mobility solutions serve a diverse range of individuals throughout Asheville and Western North Carolina:

Individuals with Permanent Mobility Challenges

For those using wheelchairs, scooters, or other mobility devices as their primary means of movement, our services provide:

• Reliable, consistent transportation options
• Vehicles specifically designed for comfort and accessibility
• Drivers trained in proper assistance techniques
• Independence to maintain desired lifestyle

Seniors with Mobility Limitations

Aging often brings mobility challenges that can limit independence. Our services help seniors:

• Maintain medical appointment schedules
• Continue social engagement and community participation
• Manage shopping and personal errands
• Preserve dignity and independence

Individuals with Temporary Mobility Needs

Recovery from surgery, injury, or illness often creates temporary mobility challenges. We support:

• Transportation to follow-up medical appointments
• Assistance during the recovery process
• Maintenance of essential activities and obligations
• Reduced burden on family and caregivers during recovery

Continuing Care Retirement Communities

We provide specialized transportation services for residents of continuing care retirement communities throughout Asheville, including Deerfield Retirement Community. Our services include:

• Transportation from residents' rooms to appointments
• Return transportation from hospital to residence
• Special rates for recurring, scheduled rides
• Coordination with facility staff for seamless service

Read testimonials from our clients here.

How Our Wheelchair Transport Service Works

Arranging reliable wheelchair transportation in Asheville is simple with Loyal Lifts:

1. Schedule Your Transportation

Contact us to schedule your transportation needs:

• Call directly at 828-674-6471
• Email us through our website
• Have your healthcare provider or hotel concierge contact us on your behalf

For regular appointments, we can establish a recurring schedule to ensure consistent service.

2. Provide Essential Information

To ensure we meet your specific needs, we'll ask for details including:

• Pickup and drop-off locations
• Date and time requirements
• Nature of mobility equipment you use
• Any special assistance needs
• Whether you'll need us to wait or return later

3. Receive Professional Transportation

On the day of service:

• Your driver will arrive at the scheduled time
• You'll receive assistance from your starting location to our vehicle
• Your mobility equipment will be properly secured for safe transport
• You'll travel in comfort to your destination
• Your driver will assist you to your final destination, not just the entrance

4. Flexible Return Options

Depending on your needs:

• We can wait during your appointment or event (waiting fees apply)
• We can schedule a return pickup at a specific time
• We can be on call for when you're ready to return

Frequently Asked Questions About Wheelchair Mobility Services

1. How far in advance should I schedule wheelchair transportation?

We recommend scheduling as soon as you know your transportation needs, especially for medical appointments or special events. For regular appointments, we can create a recurring schedule. While we try to accommodate last-minute requests when possible, advance notice of 24-48 hours ensures availability.

2. What types of mobility equipment can your vehicles accommodate?

Our vehicles are designed to accommodate standard and power wheelchairs, transport chairs, walkers, and other mobility devices. If you have specialized equipment, please let us know when scheduling so we can ensure proper accommodation.

3. Do your drivers provide assistance beyond the vehicle?

Yes, our drivers provide true door-to-door service, assisting you from inside your starting location to inside your destination. This includes help navigating hallways, doorways, and other potential barriers. Our premium insurance coverage allows us to provide this comprehensive level of service.

4. What are your service hours?

Our standard service hours are 7am to 7pm, Monday through Friday. Weekend and after-hours service is available for an additional fee, subject to availability. Please contact us directly to inquire about special timing needs.

5. How are your fees structured?

Our fee structure includes:

• Base service fee (within Buncombe County): $40
• Per-mile charge: $2.50
• Waiting fee (per 30 minutes): $15
• First-time clients receive 15% off the service fee for their initial ride. Please contact us directly for pricing outside Buncombe County or for special arrangements.

6. What is your cancellation policy?

Rides must be canceled with more than 24 hours' notice to avoid service fee charges. For rides quoted over $100, cancellations with less than 24 hours' notice will incur a charge of 50% of the quoted price. No-shows are charged the full run fee.

Experience the Difference with Loyal Lifts Wheelchair Mobility Services

Founded by Keith Wells after his own health challenges highlighted the importance of compassionate transportation, Loyal Lifts was created with a mission to provide transportation that treats all passengers with dignity and respect. Our personal experience with mobility limitations informs every aspect of our service approach. 

Ready to experience the difference that professional, compassionate wheelchair mobility services can make? Contact us today to discuss your transportation needs or to schedule your service.